Privacy policy

Last updated date: 03/03/2026

This page sets out the privacy policy and aims to formalize our commitment to respecting the privacy of users of the website https://www.lavilladouce.com/ (the “Site”) operated by SASU AABC.G.

As part of making our Site available, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”) and under the conditions set out below.

Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data exclusively in connection with the provision of our Services or communications about those Services, in strict compliance with the GDPR.

We collect only personal data that is adequate, relevant and limited to what is necessary in view of the purposes for which it is processed. Accordingly, you will never be asked to provide personal data considered “sensitive”, such as your racial or ethnic origins, your political, philosophical or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with this Charter. If you refuse the terms of this privacy policy, please refrain from using the Site and our Services.

  1. In what cases do we collect your personal data and what data is collected?

We may collect and retain your personal data, in particular when you:

  • Browse the Site
  • Contact us

We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal data in order to operate and improve our Services, our Site, and our approach. This information is used solely by us and helps us better tailor our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your Account, you will then receive electronic and alphanumeric messages regarding our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these mailings at any time.

 

1.1 Browsing the Site

Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and your computer’s MAC address, the date and time of connection, as well as information about the browser you use.

Browsing data. We also collect information that makes it possible to identify how you access the Site, which pages are viewed and for how long. In this context, we may use Cookies as specified in section 6 below.

 

1.2 Contacts

In order to respond to requests you may submit to our Customer Service and to confirm information about you, we may use your last name, first name, email address and telephone number.

 

2. How do we protect your personal data?

We have implemented technical and organizational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, implementation costs, and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.

However, it is specified that no security measure is infallible; therefore, we are not able to guarantee absolute security of your personal data.

 

3. In what cases do we share your personal data?

 

3.1 Sharing your personal data with third-party companies

When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide services on our behalf and in our name in order to ensure the proper functioning of the services.

No transfer of personal data is carried out outside the European Union.

Except where a third party asks you to accept its own privacy policy and terms of use, third-party companies that have received your personal data have undertaken to process your personal data solely for the implementation of our Services.

We will never share, without your prior consent, your personal data with third-party companies for marketing and/or commercial purposes.

 

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary for the identification, apprehension or prosecution of any individual likely to harm our rights, any other user, or a third party. We may also be legally required to disclose your personal data, and in such case we cannot oppose it.

 

4. How long do we retain your personal data?

We will retain your personal data only for as long as you are registered on the Site, in order to ensure your identification when you log into your Account and to enable the provision of the Services.

Accordingly, if you unsubscribe from the Site, your personal data will be deleted and retained only in archived form for the purpose of establishing proof of a right or a contract.

In any event, we will retain your personal data for a period no longer than necessary in view of the purposes for which it is processed, in accordance with the uses set out in this Charter and in compliance with applicable laws and regulations.

 

5. Cookies: how do we use them?

 

5.1 What is a cookie?

A cookie is a text file that may be stored on a device when consulting an online service using browser software. In particular, a cookie file allows its issuer, during its validity period, to recognize the device concerned each time it accesses digital content containing cookies from the same issuer.

In any event, cookies stored on your browsing device with your consent are deleted 13 months after they are placed on your device.

 

5.2 What are the cookies issued on our Site used for?

The cookies we issue allow us to:

  • compile statistics and traffic volumes and analyze the use of the various elements making up our Site (sections and content visited, user journeys), enabling us to improve the interest and ergonomics of the Site and, where applicable, our products and services;
  • adapt the presentation of our Site to your device’s display preferences (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the viewing or reading equipment and software available on your device;
  • store information relating to a form you have completed on our Site (registration or access to your account) or to products, services or information you have chosen on our Site (subscribed service, shopping cart contents, etc.);
  • enable you to access restricted and personal areas of our Site, such as your Account, by means of identifiers or data that you may have previously provided to us, and to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.

During your first visit to the Site, a cookie banner will appear on the home page. A clickable link provides more information on the purpose and operation of cookies and refers to this Charter. Continuing to browse to another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) constitutes your acceptance of the placement of the aforementioned cookies on your computer.

 

5.3 How can you control the cookies used?

In accordance with applicable regulations, you may refuse the use of cookies that are not strictly necessary.

In addition, you can at any time configure your browser software so that cookies are stored on your device or, conversely, rejected (either systematically or depending on their issuer). You can also configure your browser so that the acceptance or refusal of cookies is offered to you on a case-by-case basis, before a cookie may be stored on your device.

Warning: any settings may change your browsing on the Internet and your conditions of access to certain services requiring the use of cookies. We decline any responsibility for consequences linked to degraded operation of our services resulting from the impossibility of storing or consulting the cookies necessary for their operation that you have refused or deleted. This would be the case if you attempted to access our content or services requiring you to identify yourself. This would also be the case when we (or our service providers) cannot recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.

 

5.4 How do you configure your browser software?

For cookie management and your choices, the configuration of each browser is different. It is described in your browser’s help menu, which will indicate how to change your preferences regarding cookies. Below is information regarding the main browsers.

Internet Explorer / Edge

In Internet Explorer, click the Tools button, then Internet Options.
Under the General tab, under Browsing history, click Settings.
Click the View files button.

Firefox

  • Go to the browser Tools tab then select the Options menu
  • In the window that appears, choose Privacy and click Show Cookies

Safari

  • Access Settings via the browser menu (Safari > Preferences)
  • Click Privacy.

Google Chrome

  • Access Settings using the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
  • Select Advanced Settings
  • Click Content settings then Cookies.

For more information on cookies, you can consult the CNIL website.

 

6. What are your rights?

You are the only person to have provided us with the data in our possession, via the Site. You have rights over your personal data. In accordance with personal data protection regulations, in particular Articles 15 to 22 of the GDPR, and after having provided proof of your identity, you have the right to request access to the personal data concerning you, and the rectification or deletion of such data.

In addition, within the limits provided by law, you also have the right to object to processing, to restrict it, to decide on the handling of your data after your death, to withdraw your consent at any time, and the right to data portability of the personal data you have provided.

You may contact our Services to exercise your rights at the following email address : info@lavilladouce.com or at the following postal address: 8 Corniche de Paris – 83820 Rayol-Canadel-sur-Mer, attaching a copy of an identity document to your request.

 

7. Conditions for modifying the privacy policy

We reserve the right to amend the privacy policy at any time. You are therefore advised to consult it regularly. In the event of a modification, we will publish these changes on this page and in any locations we deem appropriate depending on the subject matter and the importance of the changes made.

Your use of the Site after any modification means that you accept these modifications. If you do not accept certain substantial modifications made to this Charter, you must stop using the Site.

 

8. Data Protection Officer and contact

For any questions regarding your personal data or if you wish to delete your Account, please contact us at the following postal address: 8 Corniche de Paris – 83820 Rayol-Canadel-sur-Mer (stating “Privacy – Data Protection”), or by email at info@lavilladouce.com.

  1. The French Data Protection Authority (“CNIL”)

We remind you that you can contact the CNIL directly via the CNIL website or by mail at the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.

 

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